About Thornbury Community Services
Working in partnership with integrated care boards, case managers, local authorities, and health boards across England and Wales, we support adults and children with complex clinical care needs, learning disabilities, autism, and mental health conditions, to receive exceptional care at home.
Our purpose
As an ‘Outstanding’ CQC-rated care at home provider, Thornbury Community Services (TCS) is committed to alleviating rising pressures on the NHS by supporting adults and children to safely and efficiently leave hospital and receive exceptional care and support in their homes from our specialist teams of healthcare professionals.
Our aim
By enabling more individuals to receive exceptional care at home services, we positively impact people’s lives for however long they need us, whilst taking the pressure away from our customers, enabling them to focus on achieving NHS priorities.
Our values
Dependable
Trusted to deliver exceptional care at home to adults, children, and elderly, wherever and whenever they need us.
Expertise
Unrivalled clinical excellence and expertise built on over 20 years of experience.
Passionate
Always going above and beyond to make a positive and meaningful difference in people’s lives.
Our care at home services
CQC-rated ‘Outstanding’ care provider
Thornbury Community Services is registered care provider regulated by the Care Quality Commission and Care Inspectorate Wales.
Our ‘Outstanding’ CQC-rating draws on over 20 years of clinical excellence and our robust clinical governance framework, enabling us to support individuals with the most complex conditions and circumstances. You can depend on TCS, no matter your circumstances.
Our commitment to clinical governance
As a care at home provider, we have over 40 specialist clinicians overseeing our clinical governance framework, which encompasses quality assurance, quality improvement, and risk and incident management. Our robust clinical governance is built on over 20 years of clinical expertise. It is an essential part of our continuous commitment to ensuring the safety and wellbeing of the individuals we support while meeting regulatory standards and best practices.
Part of Acacium Group
Thornbury Community Services is part of Acacium Group, the UK’s largest healthcare solutions partner delivering expert healthcare, social care and life sciences services. Driven by their three core values of putting people first, always by your side, and driven by excellence, Acacium Group is committed to improving people’s lives.
Testimonials from our customers
More often than not, my working days are very varied. It keeps my role very exciting. My colleagues and I will take the client out for breakfast in the morning, and then we will usually spend a few hours, if not the full day, trying a fun activity. We always take him out for fun activities such as swimming, water parks, and walks on the beach. It’s great to witness this kind of happiness and see him grow as a person. No day is the same or boring, and that’s something I really love about my role.
My favourite thing about my role is the people we support. I have never met two individuals alike. Each has their own likes, dislikes, and interests which makes my role really varied and enjoyable. I love witnessing the progress the people we care for make and how they achieve things that may seem second nature to others but is an incredible achievement for them.
Absolutely fantastic company to work for. They really appreciate their workers, offer great rates of pay and really good training. I highly recommend!
I love my role as an RNLD Clinical Lead because it allows me to support our clients in the community and oversee their care delivered by our passionate healthcare professionals. I witness our clients lead a better quality of life under the supervision of the TCS teams, and it’s incredibly rewarding.
An important part of my role at TCS is ensuring our client has a voice. This means finding creative and bespoke ways to share their thoughts and feelings. We use many tools to support this, including written language dictionaries, social stories, and creating a video for the client around communication. It is incredible how much the client’s communication has improved during my time caring for him, and I cannot wait to find new ways to help him communicate more and share his thoughts with us.
Meet the team
Meet our expert team of leaders with unrivalled expertise and industry knowledge. They are committed to making a real impact in the lives of the people we support by providing an entirely individualised experience and delivering an ‘Outstanding’ CQC-rated service to each person we care for.
Arrange care at home with Thornbury Community Services
To discuss our care at home services and how we can specifically support you, complete the short form or contact our team using the details below.